NoteCraft - Rich, Editable Order Notes for WooCommerce - Boulley Technology
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Order Notes That
Actually Tell the Story

Rich formatting, inline editing, and smart templates for WooCommerce order notes. Stop squinting at wall-of-text notes and start writing ones worth reading.

v1.0.0 — Latest Release

✓ From 1 to unlimited sites  ✓ 1-year updates & support  ✓ 30-day money-back

B
I
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1.
🔗
NoteCraft
May 28, 2025 at 2:14 pm · edited Edit
Replacement approved by Jane. Sending out:
  • 1× Blue Hoodie (L) — correct size confirmed
  • Expedited shipping — no extra charge
Follow up if not delivered by June 3.
May 27, 2025 at 10:02 am Edit
Customer reported wrong size shipped. Replacement requested.
Templates:
Replacement Approved
Refund Issued
Follow-up Needed
Features

Everything plain order notes lack.

Three focused features that transform how your team documents order activity — without changing how WooCommerce works.

Rich-Text Toolbar

Bold, italic, underline, bulleted lists, numbered lists, and links — right above the Add Note textarea. Your notes look as good as the information they contain. Works on any standard WooCommerce note field.

Edit Existing Notes

Every private order note gets an inline Edit link. Fix a typo, update a status, or add detail — without deleting and re-creating. Edited notes show a subtle timestamp and the editor's name so there's always a clear audit trail.

📋

Smart Note Templates

Build a library of reusable note templates at WooCommerce → Note Templates. Insert any template in one click. Placeholders like {customer_name} and {order_total} resolve automatically for each order.

🔍

Auto-Detect Custom Fields

NoteCraft automatically attaches the rich-text toolbar to any note-like textarea it finds in order meta boxes — including boxes added by third-party plugins or your theme. You can also register extra fields manually via a simple settings option.

🕐

Edited Audit Trail

Every edited note records the timestamp and editor name as comment meta. A subtle · edited marker with a hover tooltip makes it clear what changed and who made the change — without cluttering the note itself.

🔒

Zero Frontend Footprint

NoteCraft's assets load only on WooCommerce order edit screens — never on the frontend. No CSS, no JS, zero impact on page speed or customer experience. System notes are left completely untouched.

Up and running in minutes.

Install, activate, and your order notes are already richer. No configuration required.

1

Install & Activate

Upload the plugin, activate it. The rich-text toolbar appears on every order note field immediately.

2

Build Your Templates

Head to WooCommerce → Note Templates and create snippets for your most common notes — replacements, refunds, follow-ups.

3

Format & Insert

Use the toolbar to format new notes, or click a template to instantly insert a pre-filled note for the current order.

4

Edit Any Time

Click Edit on any existing note to fix or update it inline. The edited marker keeps the audit trail clean.

Simple Pricing. Every Feature.

All features on every plan — plans differ only by number of sites. Billed annually.

Lite
$29 CAD
1 site
per year • renews at 30% off
  • Rich-text toolbar
  • Inline note editing
  • Note templates & placeholders
  • Edited audit trail
  • 1-year updates & support
  • 30-day money-back
Get Lite
Pro
$79 CAD
Unlimited sites
per year • renews at 30% off
  • Rich-text toolbar
  • Inline note editing
  • Note templates & placeholders
  • Edited audit trail
  • 1-year updates & support
  • 30-day money-back
Get Pro

All prices in CAD • Active license required for auto-updates

Frequently Asked Questions

Does it work with both Classic and HPOS order storage?
Yes. NoteCraft declares HPOS compatibility and handles both storage modes. The plugin detects which mode is active and loads on the correct admin screen in either case.
Will rich-text notes break anything in WooCommerce?
No. WooCommerce already renders order note content through wp_kses_post() which allows safe HTML. NoteCraft's editor produces only that safe subset — bold, italic, lists, and links.
Can I edit notes added before I installed NoteCraft?
Yes. The Edit link appears on all private order notes regardless of when they were created. Plain-text notes open in the editor as plain text; you can add formatting when you save.
Who can see and use the note editor?
Any user with the edit_shop_orders capability — typically Shop Managers and Administrators. System notes (added by WooCommerce itself) are never editable.
What placeholders are available in templates?
Five built-in placeholders: {customer_name}, {customer_first_name}, {order_number}, {order_total}, and {order_status}. All resolved client-side from order data already on the page — no extra requests.
Does the toolbar work with custom note boxes added by other plugins?
Often yes, automatically — NoteCraft's auto-detect finds textareas inside any meta box whose title contains "note". For fields it misses, paste the CSS selector into Settings → NoteCraft → Extra note fields.
Is there a limit on how many templates I can create?
No limit. Templates are stored as a WordPress option array so you can create as many as your team needs.
Does it load anything on the customer-facing store?
Nothing whatsoever. All assets are admin-only and enqueued only on the order edit screen. Your store's page speed is completely unaffected.
Which plan should I choose?
All plans include every feature — the only difference is how many WordPress sites you can activate NoteCraft on. Lite covers 1 site, Plus covers 3 sites, and Pro covers unlimited sites. If you manage several WooCommerce stores, Pro is the best value.

Ready to Write Order Notes Worth Reading?

From $29/year. All features on every plan. Plans differ only by number of sites.

Get NoteCraft Read the Docs