How Can We Help?
Having an issue with a plugin or need help with a service? Submit a support ticket and we'll get back to you within 24 hours.
Support Channels
We're here to help you get the most out of our products and services.
Email Support
Submit the form and we'll respond via email within 24 hours. Pro customers get priority response.
Documentation
Each plugin includes setup guides and FAQ on its product page. Check there first for quick answers.
License Issues
Lost your license key? Include your purchase email in the form and we'll resend it.
Custom Development
Need a custom feature or integration? Request a quote for custom work.
Submit a Support Ticket
Common Questions
How long does it take to get a response?
We respond to all support tickets within 24 hours during business days (Mon-Fri, 9am-5pm EST). Pro customers receive priority support with faster response times.
I lost my license key. Can you resend it?
Yes! Submit a support ticket with the email address you used for your purchase and select "License / Activation" as the issue type. We'll resend your key.
My plugin isn't working after an update. What should I do?
First, try deactivating and reactivating the plugin. If the issue persists, check for conflicts by temporarily disabling other plugins. Include these steps in your support ticket so we can help faster.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee on all plugin purchases. Submit a ticket with "Billing / Refund" as the issue type.