Your Site Already
Has the Answers
SiteChat scans your existing content and answers visitor questions instantly. No AI API keys, no monthly fees, no ongoing costs. Just your content, working harder for you.
Everything You Need to
Answer Visitors Instantly
SiteChat turns your existing content into an automated support assistant — no AI subscriptions required.
Auto-Scan Content
SiteChat automatically indexes your pages, posts, and custom post types. When you publish or update content, it re-scans automatically via the save_post hook.
Manual Q&A Pairs
Add custom keyword-to-answer pairs for questions your content doesn't cover. Manual answers take priority over auto-scanned results for precise control.
Smart Matching
Uses TF-IDF keyword extraction and relevance scoring to find the best answer from your content. No external AI — everything runs on your server.
Chat Widget
A lightweight, customizable chat bubble that floats on your site. Set the bot name, avatar, colors, position, greeting message, and fallback response.
Chat Logs
Review every conversation visitors have with your chat widget. Search by keyword, filter by date, and export logs for analysis. Available on Standard and above.
Analytics
Track your match rate, view top questions, identify unanswered queries, and monitor visitor satisfaction. Available on Standard and above.
File Sharing
Visitors can upload images and documents directly in the chat. Drag-and-drop or click to attach — files are stored securely in your WordPress media library.
Email Handoff
When the bot can't answer, visitors can send the conversation to your support inbox with one click. Full chat history is included in the email.
Email Transcript
Visitors can email themselves a copy of the conversation for future reference. Perfect for saving product details, instructions, or support answers.
Emoji Picker
A built-in emoji picker lets visitors express themselves naturally. Lightweight Unicode emojis with zero performance impact — no image files loaded.
Canned Responses
Pre-written reply templates for your support team. When a conversation is handed off, grab a canned response for fast, consistent follow-ups.
Conversation Tags
Every chat is auto-tagged by topic — Pricing, Support, Shipping, Returns, and more. Filter your logs by tag to spot trends and content gaps instantly.
A/B Testing
Test multiple greeting messages to find which drives more engagement. Track variant performance in Analytics and optimize your welcome experience.
Proactive Triggers
Auto-open the chat based on time on page, scroll depth, or exit intent. Reach visitors at the perfect moment — each trigger fires once per session.
Welcome Back
Returning visitors get a personalized greeting with their name and previous chat history restored. Builds rapport and picks up right where they left off.
Up and Running in 4 Steps
Install Plugin
Upload and activate SiteChat from your WordPress Plugins page.
Content Auto-Scans
SiteChat immediately indexes your pages, posts, and products on activation.
Visitor Asks Question
A visitor types a question into the chat widget on your site.
SiteChat Answers
The plugin matches their question to your content and delivers the best answer instantly.
Simple, Transparent Pricing
Choose the plan that fits your site. All tiers include auto-scanning and the chat widget.
- ✓ Auto-scan content
- ✓ Up to 50 Q&A pairs
- ✓ Widget customization
- ✓ Quick replies
- ✓ Auto-updates
- ✗ Chat logs
- ✗ Analytics
- ✗ WooCommerce support
- ✓ Everything in Basic
- ✓ Unlimited Q&A pairs
- ✓ Chat logs & search
- ✓ Analytics dashboard
- ✓ WooCommerce product scanning
- ✓ Advanced widget styling
- ✓ Export conversations
- ✓ Priority support
- ✓ Everything in Standard
- ✓ White-label branding
- ✓ Unlimited sites
- ✓ Export all data
- ✓ Priority support
- ✓ Custom CSS injection
Frequently Asked Questions
Ready to Let Your Content Do the Talking?
Get SiteChat and turn your existing pages into an automated support assistant.